KeyGG (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, billing address, and phone number provided during checkout or account registration.
- Payment Information: We do not store full credit card details. Payments are processed securely by Stripe, PayPal, and Apple Pay.
- Transaction Data: Product keys purchased, order history, and delivery status.
- Technical Data: IP address, browser type, device information, and cookies for analytics and fraud prevention.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders, including digital delivery of product keys.
- To communicate with you regarding your purchase, support requests, or account.
- To detect and prevent fraud, unauthorized transactions, and abuse.
- To improve our website, products, and customer experience.
- To comply with legal obligations and enforce our Terms of Service.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy.
4. Data Sharing & Third Parties
We do not sell your personal information. We may share data with:
- Payment Processors: Stripe, PayPal, and Apple Pay to securely handle transactions.
- Analytics Providers: Google Analytics to understand site usage and improve performance.
- Legal Authorities: When required by law, subpoena, or to protect our rights.
5. Data Security
We implement industry-standard security measures, including SSL/TLS encryption, secure payment gateways, and access controls. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, order and account data is retained for 7 years.
7. Your Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal data.
- Object to or restrict certain data processing activities.
- Request a copy of your data in a portable format.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us at support@keygg.io.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, including the United States. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact Us
For privacy-related questions or requests, please contact us at support@keygg.io or through our Support Center.